“Thank you for the report and certificate from the AVP course. I would like to take this opportunity to thank the AVP team for all their help. Whilst I was doing the AVP course I found that my problem-solving skills improved. I now look at things very differently, and now take on board people's feelings and emotions, and their opinions and beliefs. My strong belief now is that my thinking has become more effective in controlling my behavior.” (Course participant)

Facing Up to Conflict Distance Learning Course (FUTC DL)

Our distance learning course can help you learn how to manage conflict better, and improve your relationships with other people. More than 90% of the people who have completed it said that it helped them to improve their communication with others, and manage conflict better. 

The course fee is £25, and you can enrol here. Concessions and free places are available, so if you can't afford the fee please let us know. We also welcome enquiries from support agencies. Please contact us for further information.

The course will help you to do these things:

  • Understand your emotions better
  • Improve your self-esteem
  • Know how to manage conflict without fighting, or avoiding it
  • Communicate better with other people
  • Find solutions to problems
  • Learn to trust other people more

What happens on FUTC DL?

Every week for six weeks we’ll send you a different piece of coursework for you to complete with a small amount of writing or drawing. At the end of the course we’ll send you an envelope to return all your work to us. When all the coursework has been completed, it is reviewed by an AVP volunteer assessor, who will give you feedback.

If you have successfully completed the course you’ll receive a copy of the assessment and a certificate. If we’d like you to look at some of the exercises again, we’ll write to you.

How to enrol

The course fee is £25, and you can enrol here